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Coforma, Sub

Government Services Experience

Improved User Experience

General Service Administration’s (GSA) Technology Transformation Services (TTS)

10x is a program created by the GSA TTS that funds, supports, and develops ideas from federal employees about how technology can improve the public’s experience with the government.

One portion of the 10x project we’re working on is making the US Web Design System accessible by conducting accessibility audits, developing data visualization patterns, and crafting more inclusive form components. Human-centered design is a major component of our design and development process. We field public commentary about usability, design, interaction, and scope of components to ensure that we’re designing and building tools and systems that keep real users’ needs at the center of the process from start to finish. We also solicit commentary from the Accessibility Guild at GSA, and if necessary, schedule usability testing with GSA's accessibility tester.

The USWDS work provides a rich set of options for designers and developers to use in creating applications and UI for the federal government. It will ultimately be used by the entirety of the federal government to improve the user experience for tools of those working within the government, and ultimately improve how the government delivers digital services to its users.